Privacy Policy
Last Updated: 26 December 2023
StratGeek TechLabs LLP("we","us",or "our"), accessible via the website www.stratgeek.com, referred to as StratGeek, is committed to protecting and respecting your privacy. This Privacy Policy (this “Policy”) sets out how we collect and process personal information about you when you visit our website StratGeek, when you use our products and services (our “Services”), or when you otherwise do business or make contact with us.
Please read this policy carefully to understand how we handle and treat your personal information.
What information do we collect?
StratGeek collects data to enable us to operate the Services effectively and to provide you with the best experiences on our website and our Services. You provide some of this data to us directly, such as when you register to use our Services, subscribe to a newsletter, respond to a survey, make an inquiry through our website, contact us for support, or contact us as a prospective customer, vendor, supplier, or consultant. We get some of your data by recording how you interact with our website and our Services by, for example, using technologies like cookies. We also obtain and process data in the context of providing the Services.
The data we collect depends on the context of your interactions with StratGeek, the choices you make (including your privacy settings), and the Services you use. The data we collect can include the following:
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Name and contact information. We may collect your first and last name, email address, password, social logins, phone number, company information, and other similar contact data.
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Customer information. When you subscribe to our service, we collect metadata about your team’s activity from version control systems (ex: GitHub) you integrate. Our systems access your code contributions like commits, pull requests etc, to generate useful analytics. We collect metadata about your team's activity from Project management systems (ex: Bitbucket) you integrate. We don't store any of the code contribution and project management metadata accessed from version control systems or project management tools. All information, such as names and email addresses, is encrypted using AES-256-bit encryption.
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Device and Usage information. We may collect data about your device and how you and your device interact with StratGeek and our Services. We use Google Analytics to track your usage and provide a better experience.
What do we use your information for?
We use the data we collect to operate our business and provide the services to you. This includes using the data to improve our services and personalize your experiences. We may also use the data to communicate with you to, among other things, inform you about your account, provide security updates, and give you information about the Services. We may also use the data to send you alerts, manage your email subscriptions, improve the relevance and security of our website, respond to user inquiries, send you periodic marketing communications about our Services, and improve the relevance of our advertising.
Providing and improving our Services. We use data to provide and improve the Services we offer and to perform essential business operations. This includes operating the Services, maintaining and improving the performance of the Services, developing new features, conducting research, and providing customer support. Examples of such uses include the following:
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Providing the Services. We use data to carry out your transactions with us and to provide the Services to you. In certain cases, the Services include personalized features and recommendations that enhance your productivity and insights and automatically tailor your experience based on the data we have about you.
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Technical support. We use data to diagnose product problems, and to provide other customer care and support services.
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Improving the Services. We use data to continually improve our website and our Services, including system administration, system security, and adding new features or capabilities.
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Business Operations. We use data to develop aggregate analyses and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
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Recruitment. If you apply for a job with us, we use your data for recruitment purposes.
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Promotions. We may use your data to administer contests, promotions, surveys, or other site features.
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Improving Advertising Campaigns. We may use your data to improve our advertising campaigns, primarily in an effort to prevent targeting of impressions via third-party channels when they are not relevant to you.
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Sending Periodic Emails. We may use your data to send you periodic emails. Depending on the marketing preferences you select on our website, we may send you occasional marketing emails about our products and services, which you can unsubscribe from at any time using the link provided in the message.
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Generally, we use data to respond to your inquiries and requests relating to our Services, create and administer your accounts, and provide us with information and access to resources you have requested from us. We also use data for general business purposes, including, among other things, to improve customer service, to help us improve the content and functionality of our Services, to understand our users better, to protect against wrongdoing, to enforce our Terms of Service, and to manage our business generally.
Communications
We use data we collect to communicate with you, and to personalize our communications with you. For example, we may contact you to inform you when your subscription is ending, to discuss your account, to let you know when updates are available, to remind you about features of the Services that are available for your use, to update you about a support request, or to invite you to participate in a survey. Additionally, you can sign up for email subscriptions, and choose whether you want to receive marketing communications from us.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. We use NEFT/IMPS/RTGS for accepting payments and managing subscriptions.
Your data is secure and available
We implement a variety of measures to ensure that our processing systems remain confidential, resilient, and available. Specifically, we have implemented processes to help ensure high availability, business continuity, and prompt disaster recovery. We commit to maintaining strong physical and logical access controls and conduct regular penetration testing to identify and address potential vulnerabilities.
Penetration Testing. We engage in recurrent black box penetration testing on a regular basis. Information about security vulnerabilities that are successfully exploited through penetration testing is then used to set mitigation and remediation priorities. All medium and high vulnerability issues are identified and resolved as early as possible.
Do we use cookies?
Session Cookies. We use Session Cookies to operate our Service Login support.
Do we disclose any information to outside parties?
We share your personal data with your consent or as necessary to provide the Services to you. We also share your data with vendors working on our behalf; when required by law or to respond to legal processes; to protect our customers, to protect lives; to maintain the security of our Services; and to protect our rights or our property.
How to access and control your personal data
You can view, access, edit, delete, or request a copy of your personal data for many aspects of the Services. You can also make choices about StratGeek’s collection and use of your data. How you can access and control your personal data will depend on which Services you use. You can always choose whether you want to receive marketing communications from us. You can also opt out from receiving marketing communications from us by using the opt-out link on the communication.
In order to provide our Services, personal data collected by StratGeek may be stored and processed in the India. The storage location(s) are chosen in order to operate efficiently, to improve performance, and to create redundancies in order to protect the data in the event of an outage or other problem.
Data Retention
We may retain your personal information as long as you continue to use the Services, have an account with us, or for as long as is necessary to fulfill the purposes outlined in the policy. You can ask to close your account by contacting us at the details above, and we will delete your personal information on request.
We may, however, retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax, or regulatory reasons, or for legitimate and lawful business purposes.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to our Privacy Policy
We will update this privacy statement when necessary to reflect customer feedback and changes in our Services. When we post changes to this statement, we will revise the “last updated” date at the top of the statement. If there are material changes to the statement or in how StratGeek will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy statement to learn how StratGeek is protecting your information.
How to Contact Us
If you have a privacy concern, complaint, or question for the Data Protection Officer of StratGeek, please email us at support@stratgeek.com. We will respond to questions or concerns within 30 days.
Unless otherwise stated, StratGeek TechLabs LLP is a data controller for personal data we collect through the Services subject to this statement. If you have any questions or concerns about our Privacy Policy, please contact us at:
Email address
support@stratgeek.com